Warrior Relations Specialist/Licensed Clinical Social Worker

K9s For Warriors is the nation's largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-traumatic Stress. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog, and then teaching him or her to utilize that dog to mitigate the symptoms of their disabilities. It takes a team effort to make this happen. Our dedicated staff, no matter what department, comes into work knowing that they are helping to save lives! Our mission-first culture has guided our incredible success and growth. In order to help fuel our life-changing program, we are in search of a Warrior Relations Specialist/Licensed Clinical Social Worker.

Summary/Objective

Under the direct supervision of the Warrior Relations Manager, The Warrior Relations Specialist's primary function is to be the principal liaison for the warrior applicant/graduate. This employee will be responsible for coordinating, following-up and communicating with the warriors. A qualified candidate will be experienced with PTSD treatment and can provide consultation regarding all aspects of the veteran/service dog partnering.

Required Education and Experience

  • Licensed Clinical Social Worker (Master's degree or higher)

  • Knowledge of the Veterans community and issues regarding serving clients from this community

  • Experience in working with Veteran Service Organizations and/or Department of Veterans Affairs

  • Ability to work with persons with mental and physical disabilities

  • Temperament must be well mannered and balanced

  • Ability to carry on coherent conversations with challenging clients

  • This position requires the candidate possess a strong ability to speak clearly, and effectively as well as the ability to listen to and hear, clients who may be in distress. Strong analytical skills

 

Essential Functions

  • Managing all phases of the Warrior application process, including:

  • Collecting and screening of all required paperwork

  • Reviewing and approving application package and final approval from the Warrior Relations Manager

  • Determining class dates and scheduling warrior accordingly

  • Completing all in-class administrative functions on behalf of warriors

  • Interacting with warriors through various modes of communication to include phone, e-mail, and in-person meetings

  • Serving as a point of contact for future, current and graduated warriors

  • Maintaining pre-class and post-class contact with warriors as per department policies

  • Scheduling recertification for warriors as required

  • Managing warrior data in paper form and a proprietary database

  • Responding to the inbound communication from warriors and family members regarding program

  • Coordinating with dog trainers and warrior trainers, ensuring they have the information necessary to make an appropriate service dog match

 

Preferred Experience

  • Veteran status

Other Duties 

  • As assigned

K9s For Warriors provides competitive compensation, a full benefits package that includes medical, dental, vision, FSA, and supplemental benefits for yourself and your dependents. K9s For Warriors pays in full; Life, STD, LTD for all employees, and company match to our 401K plan. We offer PTO and Holiday pay as part of our total compensation package. We are an EEO employer. M/F/V/D

 

Full time, 40 hours per week.

Job Type: Full-time

Experience

  • drafting comprehensive policy and/or inner office memo's: 3 years

  • reading, comprehending military styled documents: 3 years

  • Social Work: 1 year

  • researching veteran specific resources: 3 years

 

Education

  • Master's

 

License

  • Licensed Clinical Social Worker

To Apply